Effective: January 6, 2020
1. Types of Information We Collect and How It Is Used
1.1. GOCOLLECT only gathers personal information, such as, first and last names, street addresses and email addresses, when voluntarily submitted by you. Personal information will be collected from you only in order to distribute information you request. The circumstances in which users may provide information include, without limitation, when they register for the Services, access various content or features, sign up to receive emails or other communications, use community features, distribute information you request, perform demographic analysis, use a feature embedded in the Company’s application that permits participants to communicate with other participants through social media, or directly contact us with questions or feedback.
1.2 In addition, information that users may provide also includes:
1.3 We also may collect certain information automatically when users use the Services, including:
1.4 We also may obtain additional data, or enhance, update, or add to our existing records with information we acquire from third-party sources, such as data aggregators and third-party promotional partners. When users access third-party services, such as Facebook, Twitter or Instagram, through the Services to share information about the Services with others, we may collect information from these third-party services.
2. Use of Information
2.1 We may use information that we collect through the Services for a variety of purposes, including to:
3. Sharing of Information. We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.
3.1 Affiliates and Subsidiaries. We may share your information with our subsidiaries, and other affiliated entities for a variety of purposes, including business, operational, and marketing purposes.
3.2 Service Providers. We may share your information with the following third parties:
3.4 In Connection with a Transfer of Assets. If we sell all or part of our business, or make a sale or transfer of assets, or are otherwise involved in a merger or business transfer, or in the unlikely event of bankruptcy, a business reorganization, or similar event, we may transfer your information as part of such transaction.
3.5 Other Parties with Your Express or Implied Consent. We may share information with third parties when you consent to such sharing, including when you post information to a user profile or a public area of the Services, such as a chat room, forum, blog, or other community tool. When users choose to access third-party services, such as Facebook or Twitter, through the Services, these third-party services may be able to collect information and notify connections on the third-party services about the user’s use of the Services, in accordance with their own privacy policies. Users also consent to the disclosure of information when they use password-protected parts of the Services to transfer content to cloud storage, social media, or other recipients.
3.6 Aggregate Information. We may disclose to third parties information that does not identify individual users, such as aggregate website usage data or demographic reports.
4. Data Security. We take reasonable security precautions to protect the
personal information that we collect and you provide to us. We use industry-accepted
tools, including technology protocols, to protect against the loss, misuse, and unauthorized alteration of the information we collect. We help to protect your information by working with our vendors who provide a secure and safe environment for the use of any credit card. Please remember that the safety and security of your information also depends on you. Where we have given you (or you have chosen) a login ID or password to access certain of our Services or areas of the Website, you are responsible for keeping such ID and/or password confidential. We ask that you not share such information with anyone or allow anyone to sign in using your credentials.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Website and any transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to try to prevent unauthorized access.
5. Children’s Privacy. We do not knowingly collect information from minors. To
use the Website, you must be the age of legal majority in your place of residence. By using the Website, you hereby represent that you are at least the age of legal majority in your place of residence. We do not use an application or other mechanism to determine the age of users of the Website. We will use commercially reasonable efforts to delete information associated with a minor as soon as practicable if we learn that a minor has submitted information to us. GoCollect strongly encourages all parents to supervise their children’s on-line activities and regularly monitor their children’s use of the Internet. Parents should consider using parental control tools and other services to assist them in supervising their children’s on-line use or on-line disclosure of their name, address or other personal information without parental consent.
7. Links to Third Party Sites and Services. The Services may contain links to
8. International Data Transfers. By using the Services, you consent to the
collection, storage, processing, and transfer of your information in and to the United
States, or other countries and territories. While some of these countries may not offer the same level of privacy protection as your own, GOCOLLECT commits to uphold the privacy protections as explained in this Policy.
9. California Residents. It is our policy not to share your personal
information with third parties for their direct marketing purposes. However, in the event
that this policy changes, you will first be given the opportunity to opt out of such sharing. If you wish to learn more about our policy, please contact us using the information provided below.
Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, GOCOLLECT currently does not take action in response to these signals. If and when a final standard is established and accepted, we will reassess how to respond to these signals.
10. Access to Information. GOCOLLECT provides you with the ability to
Review and correct certain information that you have provided to us. If you wish to access, update, or delete your information, you may do so by logging in to an account management section on the Service. These areas are usually marked clearly as “My Account,” “Your Account,” “Edit Profile,” “Settings,” or similar names, and may offer a variety of options that allow you to update information, delete accounts or profiles.
11. Communications Preferences. You may choose to receive promotional
emails, newsletters, and similar communications from us. You may opt out of receiving
commercial emails from us by clicking on the opt-out or “unsubscribe” link included in the commercial e-mails you receive. Please note that opt-out requests may take up to five (5) business days to be effective. Your opt-out request will not apply to messages that you request or that are not commercial in nature. For example, we may contact you concerning any purchases you have made with us, even if you opt out of receiving unsolicited commercial email messages.
12. Data Retention. We only retain your information for as long as it is necessary
for the purposes for which it was collected.
Summary of your rights
Right of access to your personal information
You have the right to receive a copy of your personal information that we hold about you, subject to certain exemptions.
Right to rectify your personal information
You have the right to ask us to correct your personal information that we hold where it is incorrect or incomplete.
Right to erasure of your personal information:
You have the right to ask that your personal information be deleted in certain circumstances. For example (i) where your personal information is no longer necessary in relation to the purposes for which they were collected or otherwise used; (ii) if you withdraw your consent and there is no other legal ground for which we rely on for the continued use of your personal information; (iii) if you object to the use of your personal information (as set out below); (iv) if we have used your personal information unlawfully; or (v) if your personal information needs to be erased to comply with a legal obligation.
Right to restrict the use of your personal information
You have the right to suspend our use of your personal information in certain circumstances. For example (i) where you think your personal information is inaccurate and only for such period to enable us to verify the accuracy of your personal information; (ii) the use of your personal information is unlawful and you oppose the erasure of your personal information and request that it is suspended instead; (iii) we no longer need your personal information, but your personal information is required by you for the establishment, exercise or defense of legal claims; or (iv) you have objected to the use of your personal information and we are verifying whether our grounds for the use of your personal information override your objection.
Right to data portability
You have the right to obtain your personal information in a structured, commonly used and machine-readable format and for it to be transferred to another organization, where it is technically feasible. The right only applies where the use of your personal information is based on your consent or for the performance of a contract, and when the use of your personal information is carried out by automated (i.e. electronic) means.
Right to object to the use of your personal information
You have the right to object to the use of your personal information in certain circumstances. For example (i) where you have grounds relating to your particular situation and we use your personal information for our legitimate interests (or those of a third party); and (ii) if you object to the use of your personal information for direct marketing purposes.
Right to withdraw consent and have your personal information destroyed
You have the right to withdraw your consent at any time where we rely on consent to use your personal information.
Right to complain to the relevant data protection authority
You have the right to complain to the relevant data protection authority where you think we have not used your personal information in accordance with data protection law.
You have the right to request that your personal information is destroyed at any time by contacting GOCOLLECT at
13. Contact Us.
Attn: Data Protection Officer
10700 Sikes Place, Suite 150
Charlotte, NC 28277
Effective: January 6, 2020
We use the following types of cookies on our Services:
We may also use local shared objects, otherwise known as flash cookies. Flash cookies are similar to the cookies discussed above in that they are stored on your computer and can be used to store certain information about your activities and preferences or to display content, such as videos. However, these objects are stored in different parts of your computer from ordinary browser cookies.
Our Services and e-mail communications may contain electronic images known as web beacons, which generally work in conjunction with cookies. We may use web beacons to bring together information we collect about you. The following are examples of how we may use web beacons:
When used in an e-mail, web beacons can tell us:
Disabling/Enabling Cookies on Your Browser
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If you choose to disable cookies, certain features of the Services may not be available or work properly and you may inadvertently delete the cookie that enables you to opt-out of ads served by network advertisers on our behalf.
Disabling Flash Cookies
Cookie management tools provided by your browser will not remove Flash cookies.
Please note that if you disable Flash cookies some of our Services will not function properly and you may not have access to many features of our Services.